Due to unforeseen circumstances Sorso is unable to accept gift cards issued prior to September 2018. However if you are able to produce the customer copy of the receipt with balance showing we are happy to exchange for full value onto a new improved card.
If you have any questions concerns or issue please reach out to email@example.com and we will be happy to find a solution to the issue and issue you a replacement. We apologize for this inconvenience. Sorso Managment*